Great service James. He was prompt, courteous and knowledgeable. His work was exceptional, and he gave great advice on saving money, and general maintenance of our heating system. I'll definitely be calling Smith's for any future heating and cooling needs.
I called for a simple routine tune up on my furnace. The appointment was scheduled one day after the call with the tech arriving almost 2 hour earlier than expected. The tech Damien S was very polite, professional and very patient with my numerous questions. He provided me with a number of tips regarding the furnace/filters and took the time to document everything he was doing. He even took the time to review a factory recall that we had regarding a part not associated with our model of furnace just to ensure I had not missed something. Superb customer experience and outstanding service from Damien!
I had a wonderful experience with Smith and would highly recommend them for HVAC service. They were on time and professional and took care of any issues that came up in a timely fashion.
I started using Smith for my own home and my rentals after falling out with some others. I would recommend Smith Pluming .... Price is just one aspect. The quality of service and feedback from my tenants and wife are much more important than price and all of that feedback rates 5 stars.
Karl Kolb was very professional and he was a joy to use and he was definitely very helpful and went over pricing and explained what was needed and was very honest and helpful. I would use them again.
The person answering the phone was so nice. She said the service person would be there within an hour and he was. Fixed the problem in just a few minutes. He also was very polite and friendly.