Extremely pleased with the service and professionalism we got from Smith! From the initial contact and appt setup, to the sales/service appointments that followed, everything was delivered in a timely, informative, considerate, and highly competent manner. Shout out to James Jackson, Smith's point man for us, on making sure we got the furnace system (with financing) that was right for our house and budget, as well as ensuring that his crew's install was outstanding in every facet of the job. You might find a lower price out there, but the axiom remains that you get what you pay for--and in my estimation the cost-quality combo that Smith brings to the table is unbeatable. I highly recommend these guys! (My only complaint, and it's a small one, is that they weren't able to clean the ducts/vents as promised because apparently our house's ducts/vents are too small. Not Smith's fault, strictly speaking, but on the other hand you'd think the tools would exist somewhere to address this contingency, right? :) )
Jay the service tech did the semi annual service for all house appliances, A/C, Heat etc... My furnace required a special filter which was not on the truck. I'm in Pueblo. He drove back to Colorado Springs and returned with the furnace filter same day! Super professional.
Inspected the newly installed heating and AC. Very nice and professional. Highly recommend
The technician who performed the AC routine maintenance, Jaquan Walker, was thorough and performed the maintenance in a timely manner. He completely explained what he had done to service my AC, explained and showed me what I might encounter at next year's service. He asked if I had any questions regarding what he had done and offered to review programing the thermostat if that would be helpful. I was completely satisfied with the service provided by Smith Plumbing.